PRODA – GPACI patient linking error

PRODA - GPACI patient linking error 

The Department of Health and Aged Care have advised the 0831 error clinics may experience will be rectified over the next couple of months.  Until then the process to complete the task:

  • The 0831 warning displays when a provider is not eligible for the full period that the incentive indicator is assigned to the patient. Please note, this is not an error and does not restrict the ability for a practice to add an incentive indicator or assign a responsible provider.
  • As this is only a warning message, the user can continue by selecting ‘confirm’ again after the message appears to proceed with linking/adding the responsible provider.
  • They may also have to select ‘save’ twice.

We will advise if further information becomes available, please contact the team for further support  QI@westvicphn.com.au