Intellectual Disability

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People with intellectual disability can have significant healthcare needs and often multiple health conditions.
A person with intellectual disability is at high risk of poor health, chronic disease and unmanaged ill mental health.

By focusing on quality improvement activities in your practice you will be able to ensure your clinicians and practice staff are able supported and trained to offer patient-centred, comprehensive care to people with an intellectual disability.

Please feel free to download and save our templates, video’s and resources to your own clinical software and regularly review this page for any updates.

Download resource Intellectual Disability QI Change Ideas (PDF 102KB)

Frameworks – Inclusion is limitless for GP clinics, Mental Health Services and Telehealth

GP Clinic Framework and Tools

Framework: Continuous quality improvement framework towards inclusive and equitable health care (pdf 1MB)

GP Clinics – Audit process outline (docx 146 KB)
GP Clinics – Action Register (docx 218 KB)
GP clinic Framework Implementation – Reporting template (docx 4 MB)
For additional resources, see below heading ‘Plan Do Study Act (PDSA) – Templates for Quality Improvement’

Mental Health Service Framework and Tools

Framework : Supporting Inclusive Practice Framework for Youth / Adult Mental Health Services (pdf 9MB)

Mental Health Service – Audit process outline (docx 152 KB)
Mental Health Service – Action register (docx 227KB)

Mental Health Service – Reporting Template (docx 4 MB)

Telehealth Peer Support Worker Framework

Framework – Telehealth Peer Support Worker (pdf 2MB)

Polar Walkthroughs (data cleansing in clinical software)

Polar Walkthrough – Find Uncoded diagnoses (Disability) 163KB

Polar Walkthrough – Identifying patients that are eligible for a Health Assessment MBS item (230KB)

How to use POLAR to identify patients with an uncoded diagnosis of intellectual disability

Chronic Health Care plan editable templates (easy read) and other Allied health resources

These documents are editable templates for health professionals to develop chronic health care plans using easy read formatting. These are specific for allied health professions and will assist to tailor a patient’s health plan to meet their individual needs.

Dentist health plan (Easy read template) (docx 2MB)

Diabetes Nurse health plan (Easy read template) (docx 2MB)

Dietitian health plan (Easy read template) (docx 2MB)

Podiatrist health plan (Easy read template) (docx 2MB)

Physiotherapist health plan (Easy read template) (docx 2MB)

Occupational therapist health plan (Easy read template) (docx 2MB)

Speech Pathologist health plan (Easy read template) (docx 2MB)

Exercise Physiologist health plan (Easy read template) (docx 2MB)

For more information

View the Western Victoria PHN Learn, SPIDAH Education playlist on Inclusive Practice and Reasonable Adjustments (Increase your knowledge on ID) This playlist features subject matter expert presentations on a wide range of health topics in supporting people with an intellectual disability – with key learnings also applicable to many other population groups.

The SPIDAH Project further information

For any feedback on resources or documents available on this page, please contact

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