People with intellectual disability can have significant healthcare needs and often multiple health conditions.
A person with intellectual disability is at high risk of poor health, chronic disease and unmanaged ill mental health.
By focusing on quality improvement activities in your practice you will be able to ensure your clinicians and practice staff are able supported and trained to offer patient-centred, comprehensive care to people with an intellectual disability.

Download resource Intellectual Disability QI Change Ideas (PDF 111KB)
Plan Do Study Act (PDSA)- Templates for Quality Improvement
Improve the recording of patients with an intellectual disability (docx 105KB)
Improving the care for patients with an intellectual disability (docx 110KB)
Quality Improvement Register (docx 211KB)
Polar Walkthroughs
Polar Walkthrough – Find uncoded diagnoses (Disability) (183KB)
Polar Walkthrough – Identifying patients that are eligible for a Health Assessment MBS item (230KB)
Patient Profile Resources
About Me – Patient Profile (docx 101KB)
Emergency Information about me – Patient Profile (docx 109KB)
Annual Health Assessment (CHAP)
Easy read resources for Allied Professionals
These documents are editable templates for health professionals to develop chronic health care plans using easy read formatting. These are specific for allied health professions and will assist to tailor a patient’s health plan to meet their individual needs.
Dentist health plan (Easy read template) (docx 2MB)
Diabetes Nurse health plan (Easy read template) (docx 2MB)
Dietitian health plan (Easy read template) (docx 2MB)
Podiatrist health plan (Easy read template) (docx 2MB)
Physiotherapist health plan (Easy read template) (docx 2MB)
Occupational therapist health plan (Easy read template) (docx 2MB)
Speech Pathologist health plan (Easy read template) (docx 2MB)
Exercise Physiologist health plan (Easy read template) (docx 2MB)
Other related resources
MBS items for patients with intellectual disability – Nov 2023 (pdf 414KB)
Signs and Symptoms Tracker (docx 1MB)
Add note to patient file – Best Practice (pdf 139KB)
Add note to patient file – Pracsoft (pdf 147KB)
View the Western Victoria PHN Learn, SPIDAH Education playlist on Inclusive Practice and Reasonable Adjustments (Increase your knowledge on ID) This playlist features subject matter expert presentations on a wide range of health topics in supporting people with an intellectual disability – with key learnings also applicable to many other population groups.
The SPIDAH Project further information
HealthPathways, for clinicians, log in details required.
For any feedback on resources or documents available on this page, please contact spidah@westvicphn.com.au